Frequently Asked Questions About

Arviem’s Cargo Monitoring and Supply Chain Visibility Solutions

What is Arviem and what makes it unique in the supply chain visibility market?

Arviem is a global provider of independent, end-to-end IoT-based supply chain visibility and monitoring solutions. Unlike product-centric providers, Arviem operates a device-agnostic IoT platform and a 24/7/365 Global Cargo Monitoring Alert Service, enabling clients to monitor, analyze, and secure shipments anywhere in the world.

Because Arviem’s solution is device-agnostic, it integrates over 40 IoT devices from multiple suppliers, ensuring flexibility across different industries and transport modes.

How does Arviem’s IoT device-agnostic platform benefit clients?

Arviem’s software platform integrates IoT monitoring devices from multiple manufacturers, giving clients:

  • Freedom from vendor lock-in

  • The ability to select the best-fit device for each use case

  • Seamless scaling across regions and transport modes

  • Continuous feature upgrades and data integration capabilities
    This flexibility enhances supply chain resilience, cost-efficiency, and data quality.

What parameters can be monitored?

Arviem’s real-time cargo monitoring devices capture both location and condition data to ensure product integrity and security. Parameters include:

  • GPS location and route deviation

  • Dwell time, and transit milestones

  • Temperature and humidity (for cold chain monitoring)

  • Shock, vibration, and tilt (for fragile goods)

  • Light exposure and door-open events (for theft prevention)

  • Battery and connectivity health

These parameters enable proactive management of risks — from temperature excursions to route deviations.

What types of assets can Arviem monitor?

Arviem’s IoT-enabled visibility solution can monitor almost any movable, sensitive or high-value asset, including:

  • Shipping containers, trailers, and rail wagons, ISO tanks

  • Air cargo shipments and ULDs

  • Project cargo and industrial machinery

  • Pallets, crates, and reusable transport items (RTIs)

  • Perishable goods such as pharmaceuticals, food, and beverages

  • High-value and fragile goods like electronics, luxury items, or artwork

Arviem’s platform ensures multimodal supply chain visibility — tracking assets seamlessly across sea, air, rail, and road. Because Arviem’s solution is device-agnostic, it integrates over 40 IoT devices from multiple suppliers, ensuring flexibility across different industries and transport modes.

What are the benefits of Arviem’s real-time monitoring?
  •  Full in-transit visibility across all transport modes
  • Early anomaly detection (temperature, route, handling)

  • Reduced delays, losses, and insurance claims

  • Optimised working capital and inventory

  • Sustainability insights via carbon-footprint reporting

How does Arviem’s 24/7 Global Cargo Monitoring Alert Service work?

Arviem’s 24/7 Global Cargo Monitoring Alert Service combines automated alerting with human-assisted monitoring to provide continuous, real-time protection for mission-critical and high-value shipments anywhere in the world.

The service operates through a follow-the-sun model, with monitoring teams based in Singapore, Mexico, Greece, and Central Europe, ensuring uninterrupted global coverage every hour of the day.

How it works:

  • Automated Alerts: The system continuously analyzes IoT sensor data to detect deviations—such as route changes, temperature breaches, door openings, or shock events—and triggers instant automated alerts via email. 

  • Human-Assisted Monitoring: Arviem’s expert operations teams immediately review these alerts, validate potential risks, and take proactive steps, including contacting logistics partners or initiating escalation procedures based on client SOPs.

  • Customizable Thresholds: Clients can define specific alert thresholds, escalation paths, and preferred communication channels to align with internal compliance and operational protocols.

  • Incident Response and Reporting: Every event is documented and analyzed, providing actionable insights and audit-ready reports for performance, quality, and risk management.

This unique combination of automation and human intelligence ensures rapid intervention, minimizing losses, protecting cargo quality, and improving supply chain resilience.

How does Arviem connect IoT devices, data, and human expertise to protect shipments?

Arviem’s solution delivers end-to-end cargo monitoring and supply chain visibility through a combination of IoT devices, a cloud-based analytics platform, and a 24/7 Global Cargo Monitoring Alert Service. It transforms raw data from shipments into actionable insights that help companies secure and optimize their global supply chains.

With many years of expertise in the supply chain visibility market, Arviem helps customers select the best combination of IoT devices based on their cargo types, transportation modes, and monitoring needs. This ensures every project is configured for maximum accuracy, efficiency, and reliability.


Step 1: Intelligent IoT Device Deployment
Each shipment, container, or asset is equipped with an IoT-enabled monitoring device. Arviem’s device-agnostic approach allows clients to choose from more than 40 certified devices sourced from multiple leading suppliers. Devices are selected and configured according to the specific requirements of the shipment:

  • High-frequency monitoring for temperature-sensitive, high-value or perishable goods (e.g., electronics, valuables, food, and beverages).

  • Standard or event-based tracking for general cargo and long-haul shipments.

  • Optional security sensors such as door-open, light, shock, and vibration detection for theft prevention and cargo integrity monitoring.


Step 2: Continuous Data Capture and Transmission
Once deployed, devices automatically start recording and transmitting data in real time. They capture:

  • GPS location and movement

  • Temperature, humidity, and shock levels

  • Light and door-open events

  • Vibration, tilt, and impact

  • Battery status and connectivity health

Data is transmitted to Arviem’s secure cloud platform. In areas with poor connectivity, the devices temporarily store the data and automatically transmit it once a signal is available.


Step 3: Cloud-Based Analytics Platform
All sensor and location data is consolidated within Arviem’s cloud-based software platform. The platform visualizes shipment data on interactive dashboards and maps, compares actual versus planned routes, and automatically detects deviations or delays. It integrates easily with ERP and TMS systems through APIs, providing a unified view of all shipments, conditions, and alerts.

Clients gain instant insights into where each shipment is, what condition it’s in, how it’s performing, and whether it meets compliance requirements.


Step 4: Automated Alerts and 24/7 Human-Assisted Monitoring
Arviem’s Global Cargo Monitoring Alert Service operates around the clock through a follow-the-sun model, with monitoring teams based in Singapore, Mexico, Greece, and Europe.

  • Automated alerts: The system continuously analyzes data and immediately notifies clients via email if it detects temperature/ humidity excursions, route deviations, or handling anomalies.

  • Human-assisted monitoring: Trained Arviem specialists review these alerts in real time to validate potential risks and take appropriate action. If necessary, they contact logistics providers or client teams to coordinate an immediate response.

This combination of automation and human expertise ensures fast, reliable, and proactive incident management.


Step 5: Post-Delivery Insights and Analytics
After delivery, Arviem’s system automatically compiles a complete digital shipment history. This includes route traces, condition records, alert logs, and incident analyses. The data is used for performance benchmarking, claims documentation, compliance audits, and continuous process improvement. It also supports sustainability reporting and carbon footprint assessment.


Step 6: Managed Service and Continuous Optimization
Arviem’s solution is offered as a fully managed service. Clients do not need to purchase, maintain, or recharge devices. Arviem’s operations team handles all device logistics, maintenance, and data integrity tasks, ensuring seamless operations worldwide.

This approach allows customers to focus on decision-making and supply chain optimization, while Arviem ensures reliable, real-time visibility and continuous improvement.


In summary:
Arviem’s solution brings together smart IoT devices, a cloud-based analytics platform, and human-assisted 24/7 monitoring to provide continuous, reliable, and independent visibility across global supply chains. It helps companies protect their cargo, enhance efficiency, ensure compliance, and achieve sustainable logistics performance.

How does Arviem ensure scalability and cost-efficiency for clients?

By combining a lease-based IoT device model with a scalable, low-cost software platform, Arviem minimizes upfront investment and offers flexible pricing structures. This makes it easier for clients to scale from pilot projects to global deployments without capital-heavy commitments.

How does Arviem differ from standard GPS tracking?

Standard GPS trackers show location only. Arviem offers true end-to-end visibility by combining:

  • GPS + environmental sensors (temperature, humidity, shock)

  • Predictive analytics and AI-based alerts

  • Multimodal visibility (sea, air, road, rail)

  • Managed service with full device logistics

  • A device agnostic platform with a possibility to connect a wide-range of devices

This transforms raw data into predictive, actionable insights for decision-makers.

What industries does Arviem serve?

Arviem serves global clients that transport care-intensive, mission-critical, and high-value cargo, where continuous visibility and risk mitigation are essential. Our solutions are trusted across industries such as:

  • Food & Beverage and Cold Chain Logistics – Maintaining product quality and freshness through continuous condition monitoring.
  • Automotive and Industrial Manufacturing – Tracking mission-critical components and minimizing production downtime due to supply delays.

  • High-Value Electronics and Precision Equipment – Protecting against shock, vibration, and theft for sensitive or valuable goods.

  • Commodities, and Critical Infrastructure – Securing and optimizing the movement of large-scale, high-value, or hazardous assets.

  • Consumer Goods and Retail – Enhancing logistics efficiency, traceability, and sustainability across global distribution networks.

Each solution is customized to the cargo’s risk profile, ensuring uninterrupted visibility, regulatory compliance, and product integrity from origin to destination.

What are the main use cases of Arviem’s cargo monitoring solutions

Arviem’s visibility and analytics platform supports five key solution areas that empower companies to optimize, secure, and decarbonize their supply chains:

  • Cargo Integrity & Security – Prevent theft, tampering, and route deviations through continuous monitoring and real-time alerts.
  • Cargo Operations & Efficiency – Optimize logistics performance, reduce idle time, and improve on-time delivery rates.
  • Cargo Damage & Claims – Detect, record, and analyze shipment damage conditions to simplify insurance claims and accountability.
  • Cargo Quality – Monitor critical parameters such as temperature, humidity, shock, and light exposure to ensure product quality and compliance throughout the journey.
  • Cargo Sustainability & Carbon Footprint – Measure and report CO₂ emissions to support decarbonization and ESG initiatives.
What is supply chain visibility and why does it matter?

Supply chain visibility means having continuous, real-time insights into the location, condition, and movement of your goods from origin to destination — across every transport mode and carrier.

With end-to-end visibility, you can:

  • Detect and respond to disruptions instantly

  • Reduce delays, losses, and operational costs

  • Improve planning and working capital efficiency

  • Strengthen customer trust and supply chain resilience

What is cargo monitoring and why is it important?

Cargo monitoring refers to the real-time tracking and condition measurement of goods in transit using IoT sensors and communication technologies.
Arviem’s cargo monitoring solutions provide continuous visibility into location, condition, and handling, ensuring that high-value, mission-critical, and care-intensive cargo reaches its destination securely and in perfect condition.

By detecting issues like route deviations, temperature excursions, or shock events instantly, Arviem helps clients prevent losses, maintain compliance, and improve supply chain performance.

What are cargo security monitoring devices?

Cargo security monitoring devices are IoT-enabled sensors designed to protect shipments from tampering, theft, and damage. Arviem’s device-agnostic platform supports over 40 certified IoT devices from multiple global suppliers.

These devices measure:

  • GPS location and movement

  • Door status and light exposure

  • Temperature, humidity, and shock

  • Tampering or impact events

Because Arviem is device-agnostic, it selects and manages the best devices for each shipment type, ensuring optimal performance, accuracy, and security. The result is continuous visibility and actionable intelligence for all supply chain stakeholders.

How does Arviem's cargo monitoring help prevent cargo theft and tampering?

Arviem’s platform provides multiple layers of protection:

  • Geofencing alerts detect when cargo moves outside approved routes or zones.

  • Door and light sensors identify unauthorized openings.

  • Human-assisted alert verification ensures real threats are prioritized.

  • Data analytics and historical route profiling help identify high-risk lanes and optimize security procedures.

By combining technology-driven surveillance with expert intervention, Arviem reduces theft, fraud, and cargo loss across global supply chains.

How does Arviem’s cargo security monitoring work?

Arviem’s cargo security monitoring combines smart IoT sensors, automated alerting, and human-assisted 24/7 surveillance to protect shipments from theft, tampering, or unauthorized access.

Key security features include:

  • Door-open and light sensors that detect unauthorized access.

  • Geofencing and route deviation alerts to identify off-route movement.

  • Shock and vibration sensors to signal improper handling.

  • Automated email alerts triggered by suspicious activity.

  • Human verification and response from Arviem’s global monitoring centers to validate and escalate incidents in real time.

This hybrid approach — automated anomaly detection with human oversight — ensures that cargo security breaches are identified and acted upon within minutes.

What types of IoT devices does Arviem use for cargo monitoring?

Arviem’s device-agnostic platform supports over 40 certified IoT devices from leading global suppliers. These devices vary in size, functionality, and connectivity — including cellular, GSM, RFID and satellite options.
They can monitor parameters such as location, temperature, humidity, shock, tilt, vibration, and door-open events, ensuring reliable tracking for all types of cargo — from perishable goods to high-value industrial assets.

How does Arviem choose the right devices for each customer?

Drawing on many years of experience in cargo monitoring, Arviem helps each client select the best combination of devices for their specific use case.
Selection is based on factors such as:

  • Type of cargo (sensitive, fragile, or high-value)

  • Transport mode (sea, air, road, rail)

  • Journey duration and battery requirements

  • Desired measurement frequency and alert thresholds
    This ensures every project achieves the right balance between data precision, reliability, and battery performance.

How does Arviem manage and maintain its cargo monitoring devices?

Arviem provides fully managed device services — clients don’t need to buy or maintain equipment.
Arviem’s global operations team handles:

  • Device preparation, configuration, and shipping logistics

  • Battery optimization and software updates

  • Recovery, maintenance, and redeployment

    This service model ensures that every shipment uses tested, calibrated, and reliable devices ready for global operations.

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ARVIEM

Arviem solves the challenges of obtaining visible and intelligent trade by offering real-time end-to-end cargo monitoring services. As the only full-service provider for real-time cargo monitoring on the market, Arviem provides exceptionally accurate location and quality condition monitoring of cargo throughout the global supply chain. Our leading-edge solution will provide global supply chain stakeholders with on-demand access to real-time, transport-related data.

European Union

This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 885924

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