Assess the Performance of Logistics Service Providers

The logistics service quality of your freight forwarders is impacting your internal processes, your logistics costs as well as your relationship with your customers. Increased transparency into the logistics processes helps you to assess the performance of your logistics service providers.

Measure the performance of your LSPs, understand true cost drivers and verify their billings

Use real-time and historical data hidden in your supply chains to understand better how your logistics service providers and 3PLs are performing. Determine your most significant opportunities for improvement.  

Outsourcing international logistics operations to freight forwarders and 3PLs is increasing the efficiency of logistics operations. A downside to outsourcing this critical part of your operation is the lack of granular transparency into cost drivers and lack of tools to accurately verify the performance and the costs submitted by the 3PLs. Arviem helps shippers to hold their 3PLs accountable by providing the data, tools and analysis to understand true cost drivers and verify their billings.

Optimize logistics costs

Use the data from cargo monitoring to understand your true cost drivers and collaborate with your 3PLs to implement corrective measures to reduce costs.

Know immediately when your containers are rolled by ocean carriers

Instead of waiting for updates from shipping lines, you will have real-time visibility to the location of your containers anywhere in the world. You will see if your container has been stranded on the pier because the carrier rolled it to another vessel. Using this information, you can notify your consignees immediately who can make continency plans for the delayed container instead of waiting for several days or weeks for your freight forwarder to notify you.

Understand what’s driving general accessorial charges and why your product quality could be compromised

By having real-time visibility to the location of your containers, you will see when port authorities move containers to specific areas of the port to open the container doors and inspect your product. Arviem’s system will show where the container doors were opened and for how long they were opened. You will receive notifications through email, SMS, or data through an API.

Have transparency into the routing of your containers

Arviem’s cargo monitoring/tracking services will show you if your dray carriers, contracted by 3PLs, have deviated from their routes while on the way to or from the port.
You will also see how long dray carriers are waiting to ingate at the terminals. This will keep 3PLs and carriers accountable for delays giving you bargaining power for contract renegotiations.

Use the collected data and metrics when renegotiating contracts

Use the accumulated data in Arviem’s supply chain visibility platform, depicting the performance of your logistics service providers, during the contract renegotiation process.

Optimize logistics costs

Use the data from cargo monitoring to understand your true cost drivers and collaborate with your 3PLs to implement corrective measures to reduce costs.

Know immediately when your containers are rolled by ocean carriers

Instead of waiting for updates from shipping lines, you will have real-time visibility to the location of your containers anywhere in the world. You will see if your container has been stranded on the pier because the carrier rolled it to another vessel. Using this information, you can notify your consignees immediately who can make continency plans for the delayed container instead of waiting for several days or weeks for your freight forwarder to notify you.

Understand what’s driving general accessorial charges and why your product quality could be compromised

By having real-time visibility to the location of your containers, you will see when port authorities move containers to specific areas of the port to open the container doors and inspect your product. Arviem’s system will show where the container doors were opened and for how long they were opened. You will receive notifications through email, SMS, or data through an API.

Have transparency into the routing of your containers

Arviem’s cargo monitoring/tracking services will show you if your dray carriers, contracted by 3PLs, have deviated from their routes while on the way to or from the port.
You will also see how long dray carriers are waiting to ingate at the terminals. This will keep 3PLs and carriers accountable for delays giving you bargaining power for contract renegotiations.

Use the collected data and metrics when renegotiating contracts

Use the accumulated data in Arviem’s supply chain visibility platform, depicting the performance of your logistics service providers, during the contract renegotiation process.

We provide fully managed, care-free cargo monitoring and supply chain visibility services. We increase the transparency in global supply chains by collecting data with IoT enabled sensor devices attached to cargo shipments.

We provide highly accurate data, analytics and notifications on the flow of goods in transit. Our globally operating operations team takes care of your cargo monitoring needs in real-time 24/7.

We bring real value to your business operations. We help you to leverage increased supply chain visibility to reduce your demurrage costs and increase the efficiency of your supply chain.

A complete cargo monitoring service

consisting of three components

Data through monitoring devices

Monitoring devices are attached to the cargo at the point of loading and collect information while the cargo is in transit. They transmit data in real-time to the analytics platform. Devices measure humidity, temperature, light, shock and GPS location.

Data analytics and notifications

In case of disruptions, notifications with actionable information are provided to clients. To support the decision-making process, Arviem’s data analytics platform provides both a quick picture on the cargo in transit and in-depth analyses and visualization of the supply chain helping to uncover inefficiencies and logistics blind spots.

Global device operations

To ensure a carefree service to the client, device logistics, maintenance, repair and reverse logistics are handled by the operations team as well as client support and the initial project set-up.

Start assessing the performance of your Logistics Service Providers with Arviem!

Reach out to us by filling out this form and we will be in touch with you to arrange a call or to set up a demo.

ARVIEM

Arviem solves the challenges of obtaining visible and intelligent trade by offering real-time end-to-end cargo monitoring services. As the only full-service provider for real-time cargo monitoring on the market, Arviem provides exceptionally accurate location and quality condition monitoring of cargo throughout the global supply chain. Our leading-edge solution will provide global supply chain stakeholders with on-demand access to real-time, transport-related data.

European Union

This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 885924

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